Last Updated: October 6, 2026

Sovara (“Sovara,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit rentsovara.com, submit information through our website, join our email list, request or make a reservation, or otherwise interact with Sovara.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

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Your name
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Email address
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Phone number
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Billing address
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Delivery or event address
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Rental date or event date
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Guest count
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Rental selections, customization choices, and other booking details

Communications or information you provide through forms, emails, or inquiries

Payment and transaction-related information

Payment information may be collected and processed directly by our payment processing providers. Sovara may not directly receive or store your complete payment card information.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through Squarespace and other technologies used on the site.

This may include:

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Your IP address
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Browser, device, and network information

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Pages you visit
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Pages or websites you visited before coming to our site

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Links or buttons you click
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Scrolling and other site interactions
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Search activity
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Dates and times of website activity
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We use this information to understand how visitors use the Sovara website, improve our website and customer experience, evaluate marketing efforts, and operate our business.

Squarespace collects similar website activity information to provide its analytics and website-hosting services.

How We Use Your Information

We may use your information to:

Respond to inquiries and rental requests

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Process and manage reservations
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Communicate with you about your booking
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Arrange delivery, pickup, or return of rental items

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Process payments
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Send order, reservation, or account-related communications

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Provide customer service
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Maintain records related to transactions and rentals

Prevent fraud, misuse, or security issues

Improve our website, collections, services, and customer experience

Analyze website traffic and marketing performance

Send marketing communications when you have chosen to receive them

Comply with legal, tax, accounting, or regulatory requirements

Email Communications

If you join the Sovara email list or otherwise opt in to marketing communications, we may send you emails about launches, collections, availability, events, promotions, or other Sovara updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

We may still send you non-marketing communications related to an active rental, reservation, payment, customer service issue, or other transaction with Sovara.

Website Forms

When you submit information through a form on our website, we collect the information you provide so we can respond to your inquiry, manage your rental request, or provide the requested service.

Information submitted through website forms may also be processed by Squarespace, our website hosting provider, and by other service providers we use to receive, store, or manage form submissions.

Rentals, Reservations, and Transactions

When you request or book a Sovara rental, we may collect information necessary to complete and manage the transaction, such as your name, contact information, billing information, delivery or event location, event date, rental selections, and related details.

We may use this information to prepare your rental, communicate with you, arrange delivery or pickup, process payment, enforce our rental terms, and maintain transaction records.

Squarespace's own sample privacy language similarly recommends disclosing collection of information such as names, addresses, email addresses, phone numbers, and purchase details when customers complete transactions through a Squarespace site.

Payments

Payments made through our website may be processed by third-party payment processors.

Those providers may collect information necessary to complete your transaction, including payment card information, billing information, and transaction details.

Your information may be processed according to the privacy policies and terms of those payment providers.

Cookies

Our website uses cookies and similar technologies.

Cookies are small files or pieces of data stored on your device when you visit a website. Some cookies are necessary for the website to function securely and correctly. Others may help us understand website traffic and visitor activity.

Squarespace uses required cookies to securely operate websites hosted on its platform and may also use analytics and performance cookies depending on the website's cookie settings and visitor consent.

Our website may also use cookies or similar technologies from third-party services, including analytics or advertising providers.

You may be able to control certain cookies through our cookie banner, your browser settings, or the privacy settings provided by the applicable third-party service.

Analytics

We use website analytics to understand how visitors find and use Sovara's website.

Analytics information may include:

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Device and browser information
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IP address
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Referral sources
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Pages visited
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Clicks and interactions
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Scrolling activity
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Dates and times of visits
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Squarespace provides website analytics services and receives this information to help website owners understand traffic and activity.

If we use additional analytics services, such as Google Analytics, those providers may also collect and process information according to their own privacy policies.

Advertising and Social Media

Sovara may advertise through third-party platforms such as Instagram, Facebook, Meta, Google, or similar services.

These services may use cookies, pixels, or similar technologies to measure advertising performance, understand interactions with advertisements, and provide advertising services.

Information collected by these platforms is governed by their respective privacy policies and settings.

How We Share Information

We do not sell your personal information.

We may share information with third parties when reasonably necessary to operate Sovara, including:

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Squarespace, which hosts our website
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Payment processors
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Email marketing providers
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Analytics providers
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Advertising and social media platforms
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Delivery, logistics, or service providers involved in fulfilling your rental

Professional advisors such as accountants, attorneys, or insurers

Government authorities or other parties when required by law

We may also disclose information when reasonably necessary to protect Sovara, our customers, our property, or the rights and safety of others.

Squarespace

This website is hosted by Squarespace.

Squarespace may collect information about visitors including browser, network, device, website activity, and IP address information in order to operate, secure, protect, and improve its platform.

Squarespace processes this information according to its own privacy practices.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling rentals, maintaining business and transaction records, resolving disputes, enforcing agreements, and complying with tax, accounting, legal, or regulatory requirements.

Data Security

We take reasonable steps to protect the information entrusted to us. However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information.

You may contact us to request that we:

Provide information about personal information we maintain about you

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Correct inaccurate information
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Delete certain personal information, where applicable

Stop sending you marketing communications

Certain information may need to be retained when required for legal, tax, accounting, fraud-prevention, contractual, or legitimate business purposes.

Third-Party Links

Our website may contain links to third-party websites or services.

Sovara is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, website, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy or how Sovara handles personal information, you may contact us through the contact information provided on rentsovara.com.